FAQ's
You’ll be registered with us if you’ve been to visit with us in the branch and we’ve taken copies of your essential documents: passport or birth certificate, ID share code (if applicable), driving licence, proof of your NI number, and your own bank details, etc.
Please note: We will only be able to process PAYE payments into your own personal bank account.
If you’ve sent a CV but haven’t been invited to an informal interview with one of our consultants, contact your local branch so we can meet with you and register you onto our systems.
Please rest assured that all of our services are strictly confidential. We have successfully assisted hundreds of candidates to find alternative roles over the years. We’ll never let your current employer know you’re looking for a new job unless we have your permission to do so, for example, when we need to take references.
If you’re temping for us and you can’t make it to work for any reason, then you must call your consultant or the branch office at least one hour before you’re due to start work.
All of our offices are open from 8am to 5.30pm Monday to Thursday and 8am to 5pm on Friday. Outside of these hours, please call the out-of-hours mobile number that you were given during your registration interview. If you can’t speak to a consultant then please call your place of work to notify them.
Yes. We provide all eligible temporary workers with a pension. Our scheme is operated through the National Employment Savings Trust (NEST). Please visit their website for more information on www.nestpensions.org.uk
No problem! Contact us and we’ll be pleased to help ☺