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Workshop Controller

Location:

Hounslow

Job Type:

Permanent

Salary:

£28,000 - £35,000 DOE

Hours:

Full Time, Mon - Fri

Sector:

Motor Retail, Commercial & Car Dealerships

Date posted:

10th Dec 2018

Outline:

We are recruting a Workshop Controller for our client in Hounslow. As a key member of the dealer management team, the Workshop Controller’s core role is to proactively manage the GVS process from “planning, through On Arrival” to “Invoice / Claim” closure.  Ensure that CSR’s and Technician Supervisors are working in line with the standard OTI process.  Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate.  Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation & personal development of the team, effective competence development, succession planning and dealing with employee issues on a day to day basis.

The Job Role:

Your task will include but will not be limited to;

Experience / Requirements:


Contact Name: Alex Broadbent
Branch: Liverpool

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